Today my husband and I came to your facility in St.Charles/St.Peters to rent a storage unit. We arrived a few minutes after 5:30pm and were pleasently suprised when your associate, Gary Frank, said he would stay and help us out instead of going home and closing up the store. It is not everyday you find someone with great customer service and someone who appreciates a customer, but we found that in Gary. He genuinely wants to help his customers and goes above and beyond his job to ensure that. I just thought you should know how good of an employee he is and wanted to say how much we appreciated his help.
Lisa and Walter Lopez
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"I recently had reason to use a storage facility for a few months prior to moving. I chose Storage Banc in Fenton after visiting a few other nearby facilities. I chose Storage Banc after talking with the gentleman on duty that day because of the following reasons:
1. The staff is extremely helpful and courteous.
2. The facility is immaculate and easy to navigate.
3. The facility also serves as a Uhaul agent which I also needed.
4. The prices are competitive with other facilities but I was offered a free month's rent.
All in all I had a wonderful experience with Storage Banc®. Should I ever need to utilize a storage facility again, I will immediately contact Storage Banc®."
Kellie Landaker
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"We have had a storage unit at your place for about the last 10 months. We have always been afraid of storage units and have looked for other ways to store our goods 'til we found you guys. We have heard of all the stories with allthe bugs and mice. We didn't have a problem at all with any bugs mice and any security. It made our move to the new house a lot easier and we felft we had our household stuff in a secure place. Thanks for the good work and we will for sure tell friends and family of your units and how good they were. Thanks again."
Robert M.,
Florissant, MO |
"My husband and I were extremely happy with Storage Banc® and would recommend them to anyone planning a move. It was so convenient to have the Storage Banc's™ right there at the house so I could box things up and move them into it at my own pace. It was also wonderful to be able to keep them in storage while our house was on the market and until after we were ready to move into our new home. The facility was delivered and picked up as promised.
I also like the fact that all of the Storage Bancs™ are the same size so that I didn't have to worry about getting one too large or too small. It was small enough, too, that my husband and I could still use our driveway and not have to park in the street.
Thanks for all your help. We don't plan to move again for a LOOONG time, but when my son graduates from college and needs a place to store all his furniture and stuff until he finds another place, we will definitely be giving you a call!"
Sincerely,
Barb and Steve R.,
Clayton, MO |
"Thank you for your recent letter, in response to our recently vacating our locker at Storage Banc® on Mexico Road in St. Peters, MO. We had an extremely pleasant experience and want to thank you. Some sad and stressful circumstances surrounded our needing to seek storage, in the form of parental illness and subsequent passing away. As your letter states, we did visit several places. With nothing against the others, we found yours to be very clean, efficient, pleasant and professional. We knew early on that the business aspects would be efficient and pleasant and that our belongings would be well cared for.
In particular, Dave Erard was very helpful and informative. All went smoothly from the time we moved my Mom's belongings into storage (approximately one year ago) through the time we vacated. We always felt that things went smoothly, never had any difficulty, and her belongings were always safe and secure. Thank you for a most pleasant experience and we certainly would utilize your services again, as well as recommend to others.
Dave was also extremely helpful as we coordinated our vacating. A family member moved the last of Mom's things last Sunday and I was going to make a trip this week-end to make sure that there was no residual trash. Dave was extremely cordial, as always, letting me know in a prompt and courteous fashion that all was squared away. He saved me a trip and that was very much appreciated, as I work long hours during the week and don't live the closest. Thanks for everything."
Sincerely,
Maureen V.,
St Charles, MO |
"I've used other storage facilities in the past and the Storage Banc® is by far the best. It has all the features you would need and the staff is very friendly. I highly recommend."
Paul S.,
Arnold, MO |
"I love the security of the storage."
Jed B.,
Arnold, MO |
"I am impressed by the service we were given. Dale went out of his way to make sure we had what we needed."
Joel H.,
Arnold, MO |
"Very friendly, helpful, and courteous."
Kimberly L.,
Arnold, MO |
"I'm writing to say that I had a very positive experience using your facility at 8691Olive. The office staff were very polite and helpful. Entrance and exit was easy and the storage unit fit our needs perfectly. I would not hesitate to use Storage Banc® again or to recommend it to friends."
Charles B.,
University City, MO |
"Awesome! Service Called up and they came out on short Notice! What a pleasure to deal with. From the 1st phone call to the delivery and pick-up great service! I would highly reccomend the service to any one I know.
I have used this location once in the past and I am renting a storage space for my business shortly after Jan 1. Excellent facility with good security and friendly mgr. I especially like their door locks and all the video cameras."
Fred S.
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"I will tell all my friends and family to use Storage Banc® from start to finish very proffesional and freindly great prices, outstanding service. Very easy to use you guys are cutting edge. I will never rent a truck again! your driver put the 4 storage boxs in my driveway and gave us several days to load at my pace I never felt rushed. My wife and I had to go through every room in my house and were able to give away alot of things we really did not need to store so we needed less storage space and saved money. Appreciate you Guys!"
Gail G. |
| "The staff was incredibly helpful and nice and the unit itself was perfect."
Kristen P. |
| "Was the easiest process I have experienced."
Heather E. |
| "Very affordable, friendly staff and paperwork was quick and easy. It was a smooth process."
Justin S. |
| "It was a very easy process and the lady at the front was extremely nice and made the transaction pleasant. Very pleased."
Jeremy J. |
| "The unit was the perfect size for my belongings! Not too big, not too small. I worked with Sharon, a relief manager and she was great! Thanks for making this hard move and little more easy!"
Robyn M. |
"I used a mobile Storage Banc® unit to store some items prior to putting our house on the market. I spoke to W |